NSW increasing digital pressing care service for youngsters statewide

NSW increasing digital pressing care service for youngsters statewide

A digital pressing care service to assist preserve youngsters out of emergency departments is being expanded throughout your complete New South Wales.

NSW Premier Chris Minns introduced that the virtualKIDS Pressing Care Service, which is presently accessible in three native well being districts – South Jap Sydney, Western Sydney and Hunter New England LHDs – might be rolled out statewide by the top of the 12 months.

Accessible through HealthDirect, the service assesses youngsters through video conferencing with a scientific nurse, who then determines their finest care pathway and care supplier primarily based on their particular wants, whether or not a visit to the ED, a session with a paediatrician, or a go to to an area GP or pressing care centre.

NSW Well being has poured in over A$4 million ($2.7 million) to arrange, employees, and function the pilot of the service, which is being carried out in collaboration with Healthdirect, SCHN and Hunter New England Children Well being.

It has additionally been part of the virtualKIDS programme since December final 12 months. The virtualKIDS programme, operating as a pilot since December 2021, was established by the Sydney Kids’s Hospitals Community to care for youngsters in the course of the pandemic.


In accordance with a media launch, the digital pressing care service seeks to maintain youngsters out of EDs and supply care nearer to house.

“This permits households to entry care quicker and keep away from pointless journeys to (the) hospital whereas additionally serving to to scale back stress on busy EDs in instances the place youngsters’s care will be safely and extra appropriately managed at house with the assist of a clinician or by their GP,” Premier Minns stated.

Its statewide growth can be anticipated to supply specialist paediatric recommendation to clinicians in rural and regional hospitals and to paramedics in non-emergency conditions.


In the course of the pandemic, different Australian states have launched digital companies to scale back hospital admissions whereas assuaging pressures on their capability.

Just lately, these have been expanded to cater to rising post-pandemic care calls for. For instance, Victoria’s Northern Well being already expanded entry to the Victorian Virtual Emergency Department to individuals residing in residential aged care services and COVID-19 sufferers being handled at house.

Following an preliminary trial in 2021, SA Well being additional rolled out the SA Virtual Care Service to greater than 120 residential care services statewide.

Queensland Hospital and Health Services additionally made its digital ED service – initially developed and launched by Metro North Well being in 2020, accessible to all sufferers throughout the state.

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