Main Massachusetts Well being Insurer Suffers Ransomware Assault

Main Massachusetts Well being Insurer Suffers Ransomware Assault

Point32 Well being, the second-largest well being insurer within the state of Massachusetts, has introduced it has skilled a ransomware assault that has resulted in system outages, together with methods which might be used to service its members, accounts, brokers, and suppliers.

Point32 Well being is the mum or dad firm of Tufts Well being Plan and Harvard Pilgrim Well being Care and serves greater than 2 million people in New England. Point32 Well being stated the outages have primarily affected Harvard Pilgrim Well being Care clients, particularly, these with industrial or New Hampshire Medicare plans. Tufts Well being Plan members usually are not understood to have been affected.

Point32 Well being stated it detected the presence of a malicious actor inside its community on April 17, 2023, and took speedy motion to comprise the menace, which concerned taking a number of methods offline whereas the assault was investigated and remediated. Efforts are underway to revive methods as quickly as attainable, and the workers and third-party cybersecurity consultants are working across the near convey methods again on-line.

The assault has brought on disruption to suppliers and members, with some reportedly having skilled issues getting prior authorizations for medical procedures. Point32 Well being stated any members that require pressing help ought to name the member companies quantity on their ID playing cards.

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No ransomware gang seems to have claimed accountability for the assault at this stage; nevertheless, ransomware gangs sometimes present victims with a couple of days to pay the ransom earlier than issuing public bulletins. If the ransom shouldn’t be paid, strain is elevated by publishing the stolen information.

At this stage of the investigation, it’s unclear to what extent, if any, plan member information is concerned. Point32 Well being stated that if the investigation confirmed that if private or protected well being info has been uncovered or stolen, particular person notifications will likely be mailed to these people as quickly as attainable.

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