Insurance coverage firm that serves Mississippians suffers “knowledge safety incident”

{PRESS RELEASE}

MEDIA NOTICE
MCNA Insurance coverage Firm Notifies People of Knowledge Safety Incident
Atlanta, Georgia, Might 26, 2023 – MCNA Insurance coverage Firm (“MCNA”), which gives companies to
State Medicaid companies and the Youngsters’s Well being Insurance coverage Program, introduced immediately that it’s reporting
an information safety incident that includes the non-public data of sure Mississippi residents.
On March 6, 2023, MCNA turned conscious that an unauthorized occasion gained entry to sure MCNA
programs. Upon discovery the identical day, MCNA instantly started an investigation and engaged a number one
safety agency. MCNA subsequently found that sure programs inside the community might have been
contaminated with malicious code. Regulation enforcement was contacted.
By means of its investigation, MCNA decided that an unauthorized third occasion was in a position to entry sure
programs and take away copies of some private data in its laptop system between February 26,
2023 and March 7, 2023.
Private data concerned on this incident might have included a number of of the next parts:
(1) demographic data to determine and get in touch with the person, comparable to full identify, date of start, tackle,
phone and electronic mail; (2) Social Safety quantity; (3) driver’s license quantity or government-issued
identification quantity; (4) medical insurance data, comparable to identify of plan/insurer/authorities payor,
member/Medicaid/Medicare ID quantity, plan and/or group quantity; (5) data relating to
dental/orthodontic care; and (6) billing and claims data, comparable to account statements and/or declare
standing, appeals, and opinions. For some people, a number of of those knowledge parts relating to the
member’s guardian, guardian, or guarantor can also have been concerned. Not all knowledge parts have been
concerned for all people.
MCNA takes privateness and safety very significantly. In response to this incident, MCNA has additional enhanced
its safety and monitoring practices and additional strengthened its programs to attenuate the danger {that a} comparable
incident happens sooner or later.
Affected people are being notified and might be supplied complimentary credit score monitoring and id
safety companies. People are inspired to rigorously evaluate credit score stories and statements despatched from
suppliers and insurance coverage firms to make sure that all account exercise is legitimate. Any questionable costs
needs to be promptly reported to the corporate with which the account is maintained.
MCNA sincerely regrets that this incident occurred and apologizes for any inconvenience or concern this
incident might trigger. People who’ve questions on this matter or would really like further data
can name toll-free 1-888-220-5006 throughout 9 a.m. – 9 p.m. Japanese Time, Monday by way of Friday, besides
holidays.
MCNA is offering this media discover on behalf of the entities listed under. Since there could also be inadequate
contact data for some people, discover can also be being supplied on the entity’s web site as permitted
by the Well being Insurance coverage Portability and Accountability Act (HIPAA).
Arkansas Division of Human
Companies
Florida Company for Well being Care
Administration (Medicaid)
and/or Florida Wholesome Children
Company (CHIP)
Louisiana Division of Well being
Texas Well being and Human
Companies Fee
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