Consumer Alert: Beware of Telemarketers Trying to Sell Short-Term Health Insurance Products

The Kentucky Department of Medicaid Services reaches out to providers, stakeholders, Medicaid members, and representatives of the advocacy community to raise awareness of an important issue. As the Medicaid renewal process continues, DMS reminds the public to be aware of telemarketers seeking to sell short-term health insurance products that do not comply with the Affordable Care Act (ACA).

Qualified health plans available through Kynect Health Coverage are certified as ACA compliant.



The only official website to register for qualified health plans is kynect.ky.gov.

You can also find more information about Kynect, the ACA, qualified health plans, and Medicaid renewals at KHBE.ky.gov. Beware of other similar sounding names or websites.

Currently, four insurance companies offer qualified health plans through Kynect Health Coverage. These companies are Anthem Blue Cross Blue Shield; CareSource; Passport Health Plan by Molina; and Ambetter by WellCare of Kentucky.

Remember these tips if you are contacted by a telemarketer:

• No one offering ACA-compliant health care coverage will ever ask you if you have a pre-existing condition.

• Do not provide your private banking or health information to anyone or accept requests to send money over the phone.

• Don’t be afraid to ask an agent for their license number. If they refuse, just hang up the phone.

• If you receive a sales call from someone selling health insurance, ask the caller to email or send you policy information, including premiums.

Any concerns about the suitability of plans marketed to Kentucky residents can be directed to the Kentucky Department of Insurance by calling 800-595-6053.